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Mercedes Benz Financial Services UK Ltd

Mercedes-Benz Financial Services is a leading, captive financial services provider and the global financial services company of Daimler AG

Date of Deployment: November 2014
Scope - modules: Asset Store, Project Centre, Dashboard, Mark Up
Length/Scope of implementation: 4 months

A full-day workshop with the working party was initially held to scope workflow processes, Asset Metadata & user requirements.

Once the system was configured to the output of this session, there was a 2nd half day workshop and a number of smaller follow up sessions to establish final amends.

Mercedes IT in Germany carried out full penetration testing of the BTB system to ensure it met their security and data protection requirements.

Training of all users was carried out by BTB prior to go-live.

Mercedes were instrumental in BTB's development of the "Video Mark Up tool" which was delivered as part of their 1st system upgrade in December 2015 and which enables reviewers to watch and comment on both broadcast videos and recorded "Customer Journeys" around the MBUK website.

"The Mercedes Benz Marketing Catalogue (MBFSUK's name for their BTB system) has helped enormously in our quest to standardise and streamline the sign off process for all types of Marketing materials.

BTB's experience in Financial Services - from a Compliance and FCA audit requirements perspective - has been very helpful in terms of achieving this in a cost efficient way. We believe there is a good fit and working relationship between our companies. Richard Dainty Marketing Manager

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